SSVF Program Update Friday November 8th, 2019
      From:  Supportive Services for Veteran Families  Date:  November 8, 2019 at 2:25:58 PM EST  Subject:  SSVF Program Update Friday November 8th, 2019      Topics:   1.    Register Now: SSVF National Webinar: SSVF Customer Service Unannounced Standardized Veteran (USV) Project Webinar on Nov 14, 2019 2:00 PM EST  2.    Register Now: SSVF Rapid Resolution Office Hours November 22, 2019 12:00 PM EST  3.    Reminder:  End of Year Closeout Requirements  4.    Reminder:  SSVF Contact Change Reporting Process  5.    Reminder: FY2020 VA Data Guide    Register Now: SSVF National Webinar: SSVF Customer Service Unannounced Standardized Veteran (USV) Project Webinar on Nov 14, 2019 2:00 PM EST   The SSVF Program Office will provide an overview and update on the Unannounced Standardized Veteran (USV) Project.  The USV quality improvement effort is commonly referred to as a "mystery shopper program".  The webinar will review su...