Re: [MARHMIS] Policy on Clients who refuse to have their data in HMIS

Stacey, here's our policy below.  After properly educating our clients, we have less than 1% of our clients who absolutely refuse to disclose their info.  

Let me know if you need anything else.  Thanks.

  • Properly & thoroughly educate clients on disclosing data (benefits and safety)
    • funding for provider (from unduplicated and accurate data)
    • case mgrs / staff provide better support/services w/complete client history
    • reduced intake time at future Entry dates into providers
    • better collaboration/communication between providers to provide assistance
    • no one may access their data without permission, except other providers in local HMIS (assuming open system)
      • IRS, police, etc. may not access w/o warrant
    • client may choose to have certain aspects of data "locked"
    • client may request to have their data "locked" at any time
  • If client still does not want to disclose info, we enter only the info they provide.  If none provided, then we use dummy name and DKR for all other data.  

 Jason Burns, MCSE 






On Thu, Jul 3, 2014 at 10:58 AM, Stacey Matthews <staceyamatthews@gmail.com> wrote:
Good Morning All,

We are doing some document review/updates.  Is anyone willing to share the language they use regarding clients who decline including their information in the HMIS? 

Specifically, how/where in the information is captured/stored, how is eligibility addressed and impacted. and what external methods are used to track the Ct's data so that they can be properly included when reporting data to funders (HUD, PATH, SSVF, etc..).

Thanks in advance for your help.

Stacey M.