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Showing posts from December 15, 2020

(HUD) COVID-19 Resource Digest for Homeless Providers – December 15, 2020

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Resources and assistance to support HUD's community partners Home Programs Resources Training

(WellSky) Show and Tell: Community Services Contact Center module

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Equip your I&R team to record interactions, make referrals, and close the referral loop. Show and Tell: Connect callers to the services they need with WellSky Contact Center Friday December 18, at 2 pm ET / 11 am PT   The WellSky Contact Center module for Community Services can be used anywhere inbound or outbound calls are made. Now when many people are working from home, the module equips your team to field coordinated entry inquiries, conduct Emergency Services Grant (ESG) assessments, and refer people more efficiently. Contact Center puts the full power of your WellSky Community Services database to work for you. Register now for a demonstration of the module to see how it can help your agency to: Streamline coordinated entry Capture all details of every call Determine the call

(HUD) Deadline Extension for LSA Data Validation – January 15, 2021

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Resources and assistance to support HUD's community partners Home Programs Resources Training