EMPLOYMENT OPP: HMIS Program Coordinator (Baltimore City, MD)

Operations Assistant II
            (Program Coordinator - Data & Evaluation Unit)

Baltimore City Mayor’s Office of Human Services is seeking a dynamic professional to lead essential day-to-day and project-specific tasks related to data and evaluation of homelessness and homeless services in Baltimore City. This position reports to the Data and Evaluation Manager in the Mayor’s Office of Human Services, Policy and Data Division.

Responsibilities of the Program Coordinator position include but are not limited to:
·         Work closely with the Unit Manager in the interpretation and implementation of federal and state regulations related to homelessness data collection and reporting.
·         Lead and coordinate various detailed data reporting tasks, involving both standard and ad-hoc reports about homeless clients, services, and grants in Baltimore.
·         Lead and coordinate data collection processes for the City’s annual Housing Inventory Count (HIC) and Point in Time (PIT) count of homeless people.
·         Coordinate and facilitate training activities for homeless service providers that utilize HMIS (Homelessness Management Information System), a database on homeless clients and services, covering how to use the system and expectations related to data collection and evaluation.
·         Coordinate day-to-day operations of the HMIS help desk.
·         Collaborate closely with the Unit Manager in planning and executing all communications with service providers that utilize HMIS and various other stakeholders interested in data and evaluation issues. This includes detailed written guidance and policies regarding homeless data collection, HMIS use, and data quality and performance management.
·         Contribute to the development and implementation of a performance measurement process for The Journey Home, Baltimore’s plan to end homelessness, as well as performance measurement at the project level to inform funding decisions and ensure results-based accountability. Collaborate with Data and Evaluation Unit team in various database design, customization, and troubleshooting tasks.
·         Collaborate with the Unit Manager in various strategic planning tasks for the Data and Evaluation Unit.

The ideal candidate will have:
·         A Master's degree in public policy, public administration, social work, or a related/applicable field (or comparable level of education and experience).
·         Two to three years experience working in homeless or social services is desired but not required.
·         A background in basic statistical analysis, ability to manage large amounts of electronic data and data files in a fast-paced environment, and skills to perform detailed data management tasks using MS Excel.
·         Strong computer skills, including use office software and various internet applications in a fast-paced, multitasking environment.
·         Ability to monitor for data quality and compliance with federal and state regulations.
·         Experience using Homelessness Management Information System (HMIS) or other data management systems in human services or related fields is preferred, but not required.
·         Requires excellent verbal and written communication skills and comfort conducting presentations in front of large groups.
This is a non-civil service, full-time service position with a salary range of $42,500 - $68,000 and a comprehensive benefits package.  Those considered for employment must authorize release of a criminal background check from the Maryland State Police.

To Apply:       Please forward resumes by regular mail or e-mail only to the attention of Ms. Susan Olubi, Director of Administrative Services, Mayor’s Office of Human Services, 7 E. Redwood Street, 5th Floor, Baltimore, MD 21202; Susan.Olubi@baltimorecity.govNo facsimiles accepted.  Applications will be accepted on a continuous basis until filled.

Baltimore City is an Equal Opportunity Employer