JOBS: HMIS Systems Admin (Howard County, MD)

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Job Title: Technical Services Support Specialist II-Community Resources & Services, Community Partnerships
Closing Date/Time: Fri. 05/26/17 11:59 PM Eastern Time
Salary: $25.61 - $43.45 Hourly
$53,268.80 - $90,376.00 Annually
Job Type: Full Time
Location: Gateway Building, 6751 Columbia Gateway Drive, Columbia, Maryland


Responsible for the management of the County's HMIS, including software configuration, report creation/generation, and user support and training. Provide input and data support for coordination and evaluation of homeless services, the Community Services Partnerships Program and the MultiService Center and other system needs.


Include the following. Other duties may be assigned.

Manage HUD mandated HMIS (Homeless Management Information Systems) database for Howard County agencies that provide homeless and homeless prevention services.

Provide HMIS technical support and training for new and current users and homeless services/homeless prevention agencies and conduct regular HMIS end user forums, to understand user needs, concerns, and progress.

Create custom assessments, analyses and reports to track client progress, program and system effectiveness, and emerging needs for all Office of Community Partnerships programs.

Enforce data quality requirements and time data entry.

Evaluate and maintain HUD electronic housing inventory chart.

Administer HUD HMIS regulations and Howard County HMIS policies and requirements and ensure they are being met by user agencies.

Generate reports for Federal, State, and County governments to support continued funding for current programs, and/or request funding for new programs.

Promote HMIS to new agencies.

Participate in local, state and federal homeless advocacy groups and special projects that utilize HMIS (HUD Point in Time Survey, Plan to End Homelessness, etc.).

Participate in and support Continuum of Care goals and functions including the Coordinated System of Homeless Services.

Work closely with the Department's Grants Managers and Data Analyst to provide data necessary for program development and management and new initiatives.


Bachelor's Degree and one year related experience or equivalent combination of education and experience.   


Bachelor's degree and at least two (2) years' experience with database management or
High School diploma and at least three (3) years' experience with database management, at least one of which included management of an HMIS using ServicePoint software.   


Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent.

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.   


Class C Maryland Driver's License or equivalent issued by state of residence.


The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit. The employee is regularly required to stand; walk; and use hands to finger, handle, or feel. Specific vision abilities required by this job include close vision, and ability to adjust focus. The employee must occasionally lift and/or move up to 25 pounds.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually quiet.