Mediware Announces New CEO

Date: July 27, 2017
To:  Customers/Partners/Suppliers
Subject: Mediware Announces New CEO
From:  T. Kelly Mann

Good Morning,
The last several years have been a time of significant momentum for Mediware as we've worked to strategically define and expand our leadership position in the growing markets we serve.  Mediware has taken significant steps in supporting our core businesses while becoming a leading, robust, and fully-integrated software provider for the alternate care and human and social services markets.
Today marks the next step in this transition. After a long tenure at Mediware, I have decided to step down from my role as President and CEO to focus on other personal interests. I am pleased to announce that Bill Miller, an accomplished executive with more than 20 years of experience in the healthcare and technology sectors, has joined Mediware as Chief Executive Officer. His appointment begins today.
Bill brings significant knowledge of industry, operational skill, and creative insight to Mediware. He has spent his entire career in the healthcare and technology industries, most recently serving as Chief Executive Officer of OptumInsight at Optum, the largest healthcare services company globally.  Under his leadership, OptumInsight experienced unprecedented growth, particularly in the payer, provider, life sciences, and analytics market places. Prior to joining OptumInsight in 2008, Bill served as the Vice President of Technologies at Cerner Corporation.
I feel grateful to have played a part in Mediware's journey to becoming an industry leader, and am confident that under Bill's leadership, Mediware is well-positioned for its next era of growth. I assure you that as we embrace this change, Mediware will stay focused on delivering the same quality of service and innovation that the company is known for. The team will put Bill's extensive experience in product development, customer relations, and technology to work in order to better serve you.
This news will not affect your experience with our company. However, should you have any questions, please feel welcome to reach out to Jonathan Seiter. Additionally, I have included a copy of the press release on the news below. It's been a privilege to have worked with you all, and I leave you in experienced and capable hands with Bill and the Mediware team.
Thank you,

Bill Miller Joins Mediware as Chief Executive Officer 
Experienced healthcare executive to build on momentum achieved under former CEO Kelly Mann 
Lenexa, KS – July 27, 2017 – Mediware Information Systems Inc. announced today that Bill Miller will join as Chief Executive Officer, effective immediately. Miller most recently served as Chief Executive Officer of OptumInsight at Optum, a subsidiary of UnitedHealth Group that is the largest health services company in the world. In his new role, Miller will work closely with Mediware's management to build and accelerate the company's platform, further expanding its footprint in the alternate care and human and social services markets. He succeeds Kelly Mann, who joined the company as a CEO in 2007.
"I want to thank the team at Mediware for their dedication, innovation, and hard work over the last several years. Mediware is a best-in-class company and it's been a privilege to have played a leading role," said Mann. "Bill is an accomplished industry executive with valuable operational skills and creative insights. With his leadership and the ongoing support of our partners at TPG, I am confident that Mediware is well positioned for its next chapter of growth."
Miller brings to Mediware more than 20 years of experience in the healthcare and technology sectors. While at OptumInsight, he led the company to unprecedented growth, seeing its revenues expand from $1.5 billion to over $5 billion and driving tremendous growth in the payer, provider, life sciences, and analytics market places. Prior to OptumInsight, Miller served as the Vice President of Technologies at Cerner Corporation, where he oversaw the company's technology businesses as well as its managed services, outsourcing, and advanced technology consulting practices.
"Having spent my entire career in the healthcare and technology industries, I have known Mediware as an industry leader with a deep understanding of the marketplace and an ongoing commitment to quality and client service," said Miller. "I am excited about their strong position in the expanding markets they serve, and look forward to working with TPG and the Mediware team to build on the momentum that the company has achieved to-date."
"We would like to thank Kelly and congratulate him on a long and successful tenure at Mediware," said Nehal Raj and Jeff Rhodes, Partners at TPG. "Bill's joining marks the next step in growing the company's robust software platform, following its recent acquisition of Kinnser Software. His strong track record of building and growing companies in the healthcare and technology sectors make him a great strategic fit for the team. We look forward to working closely with Bill to continue building the company's extensive set of high-quality solutions, helping more payers and alternate care providers efficiently navigate and manage workflow operations."
The appointment of Miller marks the next step for Mediware as it looks to further expand and deepen its offering. Most recently, Mediware acquired Kinnser Software, adding a home health and hospice portfolio to its existing offering of SaaS solutions for human and social services, blood management, and medication management. As part of the transaction, Kinnser CEO Chris Hester joined Mediware as a member of the senior leadership team. TPG Capital, the global private equity platform of alternative asset firm TPG, acquired Mediware in February for an undisclosed sum.
About Mediware
Since 1980, Mediware has provided software solutions to healthcare providers and has since expanded to serve many state and federal agencies. Mediware's solutions are perfect for high-growth, complex patient care environments that remain underserved by existing vendors. The company employs more than 650 subject matter experts who deeply understand business and care processes in highly specialized acute, non-acute, and community-based care settings and have years of experience integrating systems. Mediware's portfolio of solutions currently includes human and social services, blood solutions, cellular therapy, homecare, medication management, rehabilitation, and respiratory therapy. For more information about Mediware products and services, visit
About TPG
TPG is a leading global alternative asset firm founded in 1992 with more than $73 billion of assets under management and offices in Austin, Beijing, Boston, Dallas, Fort Worth, Hong Kong, Houston, London, Luxembourg, Melbourne, Moscow, Mumbai, New York, San Francisco, Seoul, and Singapore. TPG's investment platforms are across a wide range of asset classes, including private equity, growth venture, real estate, credit, and public equity. TPG aims to build dynamic products and options for its investors while also instituting discipline and operational excellence across its investment strategies and the performance of its portfolio. For more information, visit
Media Contacts:
Jonathan Seiter
(913) 307-1017