A new era of quality management is showing remarkable potential to enhance the outcomes and increase the efficiency of human services.
Quality management webinar: How Georgia adapts to a growing senior populationWednesday, December 5 | 2 pm ET / 11 am PT
As the senior population expands exponentially, Georgia's Division of Aging Services (DAS) has faced the challenge head-on, launching a highly successful quality management program across a vast enterprise of state and local agencies. Based on the Baldrige Excellence Framework, this program helps empower elderly citizens to live independently for longer periods of time, improving quality of life and saving the state millions in long term care costs.
This webinar will examine the essentials to effective quality management that the state of Georgia has learned over nearly two decades. Our presenters will share the methods they have refined and the results they've achieved – all to help you launch and maintain a game-changing quality management program in your organization.
This webinar will examine the critical actions DAS took to move a large enterprise of state and local agencies to embrace change. You will see how to:
Unify your organization to focus on goals and outcomes
Align every unit and department to work toward your ultimate objectives
Adapt technology to make quality an organic part of everyone's work, instead of an added burden
Join Blake Lanier and Arvine Brown, from the Georgia Department of Human Services Division of Aging Services, as they share their experiences and insights running a comprehensive quality management program for a large and growing state. Register today!
Can't make the live webinar? Register to receive a link to the recording and slides!