The MISSION Act strengthens VA's ability to deliver trusted, easy to access, high quality care at VA facilities, virtually through telehealth, and in your community. That means you get the care and services you need, where and when you need them.
How to access care
Eligible Veterans can use VA health care services nationwide, including through mobile health clinics that serve rural areas and via telehealth (care through a phone or computer).
Enroll in VA health care
To receive care from VA or a community provider, you must be enrolled in VA health care. You can apply online, by mail, or in person. Visit our website to learn more about eligibility criteria and required enrollment documents.
VA provides care to Veterans through community providers when VA cannot provide the care needed. Community care is based on specific eligibility requirements, availability of VA care, and the needs and circumstances of individual Veterans. To obtain community care, you must receive prior approval from VA.
Beginning June 6, 2019, under the MISSION Act, you'll have more ways to access health care. This includes within VA's network and through approved non-VA medical providers in your community, called "community care providers."
Appointments with non-VA providers
Under the MISSION act, Veterans can expect a variety of improvements to community care. This includes streamlined eligibility criteria, better access to community providers, and streamlined customer service.
Your VA health care will now include new urgent care access through a network of walk-in retail health clinics and urgent care facilities. With urgent care, Veterans now have a new option for treatment of minor injuries, such as colds, sore throats and minor skin infections.