THURSDAY: Balancing compliance and excellence [webinar]

Known Unknowns: Compliance, Risk Aversion, & Change

Known Unknowns: Compliance, Risk Aversion, & ChangeThursday, August 1 | 2 pm ET / 11 am PT 

Your agency strives to achieve the best possible outcomes for your clients — but as you face strict regulation from government, payors, or funders, those requirements can often lead to a risk-averse culture where compliance becomes the overwhelming focus. This webinar will help you use regulations to develop a consistent operations framework that leads to excellence.

What you will learn
  • Understand the difference between compliance and quality
  • See examples of how risk elimination does not equal excellence
  • Use regulations as a launching point for outstanding client service
Discover the change management principles that can help you transform a risk averse culture to go beyond compliance and aim for excellence. Register today!
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