JOBS: Shelter Manager (Baltimore County, MD)

Community Assistance Network, Inc.

Job Title:
Shelter Manager
Job Category:
Shelter Program
Job Code/Req#:

Baltimore County
Travel Required:
Some Travel
Based on Experience
Position Type:
Job Purpose: Under the supervision of the Director of Program Operations, the Shelter Manager supports the mission of the Eastside Family Emergency Shelter. The Shelter Manager oversees the daily operation of a 24hr/7day per week, 250 bed emergency shelter for families and single women.

·       Overseeing daily operation of the shelter including management of all staff, volunteers and residents.
·       Participating in the evaluation of residents and working closely with case managers to ensure compliance with individual plans and goals
·       Supervising schedules and evaluating support staff.
·       Assessing staffing needs
·       Planning and coordinating appropriate training.
·       Assisting the Director of Program Operations, administering and controlling the shelter operating budget.
·       Developing and managing appropriate reporting mechanisms to maintain financial records.
·       Preparing reports and statistical documents in accordance with local, state, and federal mandates.
·       Overseeing the shelter’s Human Management Information System (HMIS).
·       Providing oversight to the Kitchen Manager in planning, purchasing and preparing resident meals in compliance with the State of Maryland regulations.
·       Maintaining and establishing communications with community partners and volunteers.
·       Working with building management to report and resolve building maintenance issues.
·       Developing and updating the Shelter Resident Guide and chore list; oversees the compliance of shelter residents.
·       Managing shelter office and preparing general correspondence as needed.
·       Participating in community relations and fundraising activities
·       Other duties as assigned
Minimum: Bachelor’s Degree required. Master’s Degree preferred. Experience working with homeless or at-risk populations.  Strong management experience may substitute for part of education requirement. Other skills/qualifications include:

·       Effective interpersonal, verbal and written communication skills.
·       Strong administrative and organizational skills.
·       Ability to work under pressure.
·       Strong computer skills and proficient in Microsoft Office.
·       Ability to understand financial documents.

Valid State of Maryland driver’s license and own transportation required

Please reply to Phyllis Johnson with a copy of your resume & cover letter: