RFP: SSVF HMIS System Administrator (Baltimore County, MD)

REQUEST FOR PROPOSAL

Alliance, Inc., a wholly-owned subsidiary of Mosaic Community Services, Inc. is seeking bids from experienced contractors for the position of HMIS System Administrator as of Dec 2019. This position will support the Supportive Services for Veteran Families (SSVF) Program during 10/1/2020 to 9/30/2021.

Proposals should include resume, the proposed total budget, description of qualifications, capability, and relevant experience as well as 3 client references with contact information.

Proposals should be submitted by email to John C. Pomory at john.pomory@mosaicinc.org.

Funding to support this position comes from a Veterans Administration (VA) Housing Grant as part of the Supportive Services for Veteran Families (SSVF) Program and is therefore subject to grant specific eligible cost guidelines and general federal procurement guidelines.

Requirements:

SSVF HMIS Experience

Must have at least 5-plus years of SSVF program experience

Must have at least 5-plus years of HMIS experience

Daily Tasks and Responsibilities

Support and maintain centralized HMIS database for Mosaic SSVF

24 users

27 providers (1 for Mosaic + 2 each for 13 MD CoCs)

Daily Technical Assistance (3 staff persons)

Mon - Sat, 6am-9pm

Support available by phone, email, web, and live at Mosaic office

Maintain SSVF page on an HMIS website

Maintain SSVF page on a CoC News site

Support and maintain HUD HMIS data standards

Support and maintain VA SSVF HMIS Policies and Procedures

Collaborate with 13 Maryland Continuums of Care (CoCs)

Collaborate with VA, HUD, and HUD Technical Advisors (TAs)

Collaborate with Maryland Department of Housing and Community Development (DHCD)

System Requirements

WellSky ServicePoint HMIS software

24 user licenses

2 adhoc reporting licenses

Client data transfer from current ServicePoint site from 10/1/2011 to current

Weekly Tasks and Responsibilities

Update SSVF Weekly Stats Report with FYTD Annual Performance Report (APR)

Update SSVF Dashboard Report

Demographics

Performance measures

Data quality

Total client case counts for each SSVF staff member

New client cases

Service transactions

Reconcile internal Mosaic SSVF veteran client list with HMIS

Monthly Tasks and Responsibilities

Data Cleanup + Upload to VA Repository

Client file transfer to Mosaic SFTP site Cerberus

Conduct HMIS Trainings via WebEx or live at Mosaic office

HMIS New User Trainings

HMIS Refresher Trainings

HMIS Report Trainings

Present updates at monthly Mosaic SSVF Staff Meetings

Perform monthly VA SSVF tasks at 13 Maryland CoCs:

Allegany County CoC