We want to tell you how the Johns Hopkins Health System is responding to the novel coronavirus and the disease it causes, COVID-19. Our top priority, as always, is protecting the health and safety of our patients and providers.
Our hospitals remain open. Our ambulatory patients are continuing to get the care they need, either through easy and convenient telemedicine appointments or with in-person visits when appropriate.
We have created a COVID-19 website with frequently updated information about the disease and any changes to our patient and visitor policies. Please check the site for the latest news before visiting our hospitals or clinics.
What Can I Do?
The most important things you can do to protect yourself and your loved ones from coronavirus infection are to maintain social distance and wash your hands frequently.
To reduce the risk of spreading the virus to outpatients and health care providers, we are limiting visitors to our hospitals and clinics. Johns Hopkins adult inpatient facilities are not allowing visitors, except in specific cases. Pediatric patients may have one primary caregiver present in the hospital at any one time. Our policies are subject to change, and we encourage you to visit online for the most current version.
Changes in Service
Urgent and emergency surgeries and procedures are continuing. Other procedures have been suspended.
We are expanding our telemedicine services. Patients and proxies with MyChart can use their smartphone, tablet or computer for face-to-face real-time video visits with their primary or specialty care providers from their homes.
Patients must call a day before any in-person appointment or procedure and answer questions about potential symptoms of COVID-19 or exposure to the virus. Adult patients should visit alone and not bring children to appointments. Parents should only bring the child that is scheduled for an appointment.
Some entrances are closed. Visit our site to learn about the closest parking garages for your needs.
If You Are Not Feeling Well
Call 911 if you are experiencing life-threatening symptoms.
Call your provider or pediatrician if you or your child feel sick and do NOT have life-threatening symptoms. Do NOT go to a health care facility for evaluation before calling.
Johns Hopkins has set up COVID-19 testing sites near our hospitals for people who have been screened and referred by a physician.
To reduce the spread of coronavirus infection, most patients with mild to moderate symptoms will be encouraged to stay home.
Communicating with Your Health Care Team
Adult and adolescent patients are strongly encouraged to activate their MyChart accounts in order to connect to their electronic medical records and access telemedicine services. To do so, ask your provider to send you a text message with your activation code.
Proxy access is available to family members or others to assist the patient with their care. Parents are strongly encouraged to establish proxy access for their children.