(WellSky) Show and Tell: Community Services Contact Center module
Equip your I&R team to record interactions, make referrals, and close the referral loop.
Show and Tell: Connect callers to the services they need with WellSky Contact Center Friday December 18, at 2 pm ET / 11 am PT
The WellSky Contact Center module for Community Services is designed to help 2-1-1s and other Information & Referral agencies evaluate and assist people more efficiently. Contact Center puts the full power of your WellSky Community Services database to work for you.
Register now for a demonstration of the module to see how it can help your agency to:
Capture all details of every call
Determine the caller's need with a library of assessments
Make referrals throughout your network of providers
Track the status of every call and referral
Flag calls for follow-up
Join presenters from United Way of Central New York and Pima County (AZ) to see how each of these agencies use Contact Center Register now.