(WellSky) Show and Tell: Community Services Contact Center module
Equip your I&R team to record interactions, make referrals, and close the referral loop.
Show and Tell: Connect callers to the services they need with WellSky Contact Center Friday December 18, at 2 pm ET / 11 am PT
The WellSky Contact Center module for Community Services can be used anywhere inbound or outbound calls are made. Now when many people are working from home, the module equips your team to field coordinated entry inquiries, conduct Emergency Services Grant (ESG) assessments, and refer people more efficiently. Contact Center puts the full power of your WellSky Community Services database to work for you.
Register now for a demonstration of the module to see how it can help your agency to:
Streamline coordinated entry
Capture all details of every call
Determine the caller's need with a library of assessments
Make referrals throughout your network of providers
Track the status of every call and referral
Flag calls for follow-up
Join presenters from United Way of Central New York and Pima County (AZ) to see how each of these agencies use Contact Center Register now.